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Sona Gamer Privacy Policy – Your Information Is Completely Safe With Us

Sona Gamer is fully transparent about how your personal information is collected, how it is used, and how it is kept secure.

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Last Updated: January 2026 SSL Secured Fully in Bengali
In This Policy We Confirm
Your Data Is Never Sold to Third Parties
Stored with 256-bit encryption
Right to Erasure
Cookie Control Is in Your Hands
Review Your Information at Any Time
Data Collection
Sona Gamer collects only the information necessary to provide its services — nothing more.
Data Protection
All your information is kept secure using the highest standard of encryption technology available.
Your Controls
You have full rights to view, correct, and delete your information.
No Data Sales
Your personal information is never sold to advertisers or third parties.
Table of Contents
Last Updated: 1 January 2026 — Registered email notification will be sent whenever changes are made.

Sona Gamer's Commitment to Privacy Protection

We never compromise on the security of your data — here is everything you need to know.

Encryption & Security
Industry-Leading Data Protection Technology
Best Value

All your data on Sona Gamer is protected with 256-bit SSL/TLS encryption, ensuring that no third party can intercept information exchanged between your browser and our servers.

  • 256-bit SSL/TLS Encryption
  • Encrypted Database Storage
  • Regular Security Audits
  • Penetration Testing
Minimal Data Collection Policy
Only the Essentials Are Collected

Sona Gamer only collects information that is genuinely necessary to provide our services. Requesting or storing data beyond what is needed goes against our policy.

  • Minimal Data Collection Policy
  • Purpose-Limited Data Use
  • Data Deletion Upon Expiry
  • No Unnecessary Profiling
Not Shared With Third Parties
Your Data Is Never Sold
Guarantee

Sona Gamer never sells or rents your personal information to advertisers, data brokers, or any other commercial entity.

  • No Data Shared with Advertisers
  • Never Sold to Data Brokers
  • No Social Media Tracking
  • Payment Data Stored Separately & Securely
User Controls
Your Data, Your Control

You have full rights to view, correct, and delete the data held in your Sona Gamer account. You can submit any such request to our support team at any time.

  • Right to Access
  • Right to Rectification
  • Right to Erasure
  • Data Export Feature
Cookie Controls
Choose Which Cookies to Enable

Sona Gamer uses cookies on its website to improve our services. You can choose to enable or disable analytics and marketing cookies at any time.

  • Essential Cookies (Always On)
  • Analytics Cookies (Optional)
  • Marketing Cookies (Optional)
  • Changeable at Any Time
International Standards
GDPR-Compliant Privacy Policy
International

Sona Gamer follows internationally recognised GDPR guidelines, meaning your data is protected to the highest standards set by European regulation.

  • GDPR Compliant
  • Independent Third-Party Audits
  • Data Protection Officer Appointed
  • Regular Policy Reviews
Categories
1. Data Collection 2. Use of Information 3. Data Sharing 4. Data Protection 5. Cookie Policy 6. Retention Period 7. Your Rights 8. Minors 9. Policy Changes 10. Contact
Privacy-related questions?
Our support team responds in Bengali.
Email Us

This privacy policy explains how Sona Gamer (sonagamer.click) explains how your personal information is collected, how it is used, and how it is kept secure. By using our website or creating an account, you agree to this policy. Please read the full document carefully — if you have any questions, contact us at support@sonagamer.click.

1What Information We Collect

Sona Gamer may collect the following types of information from you:

Data Type Example Reason for Collection
Identity-Related Name, date of birth, nationality KYC Verification & Age Confirmation
Contact Email address, phone number Account Communications & Security
Identity Document Copy of NID or passport Age & Identity Verification (KYC)
Financial Mobile Banking Number Deposit & Withdrawal Process
Activity Betting History, Login Times Service Improvement & Security
Technical IP address, device information Fraud Prevention

When you browse the Sona Gamer website, certain technical information is also collected automatically — such as your browser type, operating system, and how long you spent on each page. This data is entirely anonymous and is used solely to improve site performance.

Sona Gamer never stores your password in plain text. Passwords are always saved using a one-way hashing method that no one on our team can read.

2How Your Information Is Used

Sona Gamer uses the information collected for the following purposes:

  • Account Management: Login verification, password recovery, and account security.
  • Payment Processing: Processing deposits and sending withdrawals.
  • KYC Verification: Verifying age and identity to meet legal compliance requirements.
  • Customer Support: Assisting users with issue resolution.
  • Fraud Prevention: Detecting and preventing suspicious activity.
  • Service Improvement: Analysing usage patterns to improve the platform.
  • Promotional Communications: Sending you new offers and updates, subject to your consent.
Please note: As part of our responsible gaming initiative, Sona Gamer analyses your betting behaviour — if any unusual patterns are detected, we may reach out to offer support. This is not working against you; it is there for your benefit.

If you no longer wish to receive promotional emails or messages, you can opt out at any time via your account settings or by contacting our support team. Please note that security-related communications — such as login alerts and withdrawal confirmations — cannot be turned off, as they are essential for protecting your account.

3Who Your Information Is Shared With

Sona Gamer does not sell your data. However, it may be shared in the following limited circumstances:

  • Payment Providers: Only the information necessary to process transactions is shared with bKash, Nagad, and Rocket. They are also bound by their own privacy policies.
  • Law Enforcement Authorities: Disclosure may be required in response to a court order or a lawful request from a government authority.
  • Regulatory Authority: Aggregated (anonymised) data is shared with our licensing authority as part of the annual audit report.
  • Technology Service Providers: Minimal data is shared with trusted third-party providers for cloud hosting, security testing, and analytics — all of whom are bound by confidentiality agreements.
Under no circumstances does Sona Gamer share your full identity documents or financial details with any advertising company.

4Data Security Measures

Sona Gamer maintains multiple layers of technical and administrative safeguards to protect your information:

  • SSL/TLS Encryption: All data transmitted from your browser to our servers is secured with 256-bit encryption.
  • Database Encryption: All sensitive data stored on our servers is kept in an encrypted state.
  • Access Controls: Only specific authorised staff may access user data when necessary — and every access is logged.
  • Regular Security Audits: Independent third-party security experts conduct system audits at least twice a year.
  • Two-Factor Authentication (2FA): An extra layer of security when logging into your account.
  • Data Backup: Regular encrypted backups are maintained to ensure no data is lost due to technical issues.

That said, no method of transmission over the internet can be guaranteed to be 100% secure. We strongly recommend taking precautions on your end as well — use a strong password, avoid logging in over public Wi-Fi, and never share your login credentials with anyone.

5Cookie Policy

Sona Gamer uses cookies on its website. Cookies are small text files stored in your browser that help enhance your experience while using the site.

Sona Gamer uses three types of cookies:

  • Essential Cookies: These are essential for the website to function properly. Examples include maintaining login sessions and remembering your shopping cart. These cookies cannot be disabled.
  • Analytics Cookies: We collect data on which pages are visited and where users spend the most time — all of it fully anonymised. You can turn these off at any time.
  • Functionality Cookies: Helps remember your language preferences, odds format, and similar settings. These are optional.
You can delete cookies or block new ones at any time through your browser settings. Please note that disabling essential cookies may cause certain features to stop working.

6How Long Your Data Is Retained

Sona Gamer retains your data only for as long as necessary — once the purpose is fulfilled, it is deleted:

  • Account Information: For the duration your account is active, and for 5 years after closure (as required by law).
  • Transaction Records: A minimum of 5 years as required by law.
  • KYC Documents: 5 years after account closure.
  • Customer Service Records: 2 years.
  • Website Logs: 90 days.
  • Marketing Preferences: Until you cancel.

If you request account deletion, all data will be removed as promptly as possible, except for information we are required to retain by law.

7Your Rights

As a Sona Gamer user, you have the following rights:

  • Right to Access: You can request to know what information we hold about you.
  • Right to Rectification: You may request that any inaccurate or outdated information be corrected.
  • Right to Erasure: Under certain conditions, you may request that your data be deleted.
  • Right to Restriction of Processing: If you dispute any data we hold, you may request that processing of that information be temporarily suspended.
  • Right to Portability: You may request an export of your data in a standard format (CSV or JSON).
  • Right to Object: You can opt out of marketing communications at any time.

To exercise any of these rights, send an email to support@sonagamer.click. Sona Gamer typically responds within 30 days. Complex requests may take a little longer, but you will be informed in advance if that is the case.

8Protection of Minors

Sona Gamer is strictly for individuals aged 18 and above. No one under the age of 18 is permitted to create or use an account on this platform.

For Parents: If you discover that your child has registered a Sona Gamer account without permission, please contact support@sonagamer.click immediately. We will promptly close the account and delete all associated data.

Sona Gamer verifies age at registration and may request identity documents in suspicious cases. If a minor is found to have created an account, it will be closed immediately and any deposited funds will be refunded to the guardian where possible.

9Changes to the Privacy Policy

Sona Gamer may update this Privacy Policy from time to time. When changes are made, we will:

  • We will update the publication date on the website.
  • If significant changes are made, you will be notified at your registered email address.
  • For significant changes, a banner notification will be displayed on the website.

Any updated policy takes effect from the date it is published. Continued use of Sona Gamer after changes have been made constitutes your acceptance of the revised policy. If you object to any changes, you have the option to close your account.

10Contact & Complaints

For any privacy-related questions, requests, or complaints, please get in touch with Sona Gamer:

  • Email: support@sonagamer.click (for privacy-related requests, please use the subject line "Privacy Request")
  • Live Chat: Click the chat button at the bottom right of the website — support is available 24/7.
  • Response Time: General inquiries within 24 hours; data requests within 30 days.

If you believe Sona Gamer has violated your privacy rights and the matter could not be resolved directly with us, you have the right to file a complaint with our licensing regulatory authority.

Your Data – Your Rights

You have full control over your data on Sona Gamer.

01
Right to Access
You can find out at any time what information Sona Gamer holds about you. Submit a request by email and you will receive a full summary within 30 days.
02
Right to Rectification
You can request corrections to any inaccurate or outdated information. Some details can also be updated directly from your Account Settings.
03
Right to Erasure
You can request account closure and deletion of your data. Everything will be removed except information we are legally required to retain.
04
Right to Data Portability
You can request a full download of your account data in CSV or JSON format.
05
Right to Opt Out of Marketing
You can opt out of promotional emails or SMS at any time — just update your account settings or contact our support team.
06
Right to Lodge a Complaint
If a matter cannot be resolved directly with Sona Gamer, you have the full right to lodge a complaint with the relevant regulatory authority.

Your Data Is Completely Safe — Join Sona Gamer

Your privacy is our top priority at Sona Gamer. Register securely and enjoy the excitement of betting.

Register Now Already a member? Log in
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❓ Frequently Asked Questions

Answers to common questions about Sona Gamer's privacy practices and platform use.

To view all active promotions and offers on Sona Gamer, go to the Rewards section — this is where you'll find all current bonuses, cashback offers, free spins, and special tournaments in one place.

On the updates side — regular weekly offers refresh every Monday morning. Seasonal or event-based promotions (such as during the World Cup or IPL) come more frequently, and new offers can sometimes drop daily. Flash promotions occasionally run for just 24 to 48 hours.

Keep promotion notifications turned on in your account settings so you never miss an offer — new deals will be sent directly to your registered email or mobile number. Some exclusive offers are available to VIP members only, so keep playing regularly to earn points and unlock greater benefits as you climb the VIP tiers.

Placing a cricket bet on Sona Gamer is straightforward. Simply log in to your account and head to the Sports Betting section. From there, select cricket and you will see a full list of ongoing and upcoming matches.

Clicking on a match will reveal all available markets — match winner, total runs, over of first wicket, powerplay score, top batsman, and much more. Select your preferred market and it will be added to your betting slip.

Enter the amount on your betting slip — it will instantly show how much you stand to win. Once everything looks good, press the "Confirm Bet" button. Please note that bets cannot be changed once confirmed, so review carefully before proceeding.

Head to the Live Betting section during a match to access real-time odds and place additional bets as the game unfolds. Once the match ends, results are calculated automatically and any winnings are credited directly to your Sona Gamer balance.
Responsible Gaming – Our Commitment

Gaming on Sona Gamer is purely for entertainment. No one under the age of 18 is permitted to participate on this platform. Play within your budget and use the self-exclusion feature if needed. For more information, visit our Responsible Gaming View page.

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